Local Institutions

Welcome To Local Institutions!


  • Overview
  • Institutions you will definitely need
  • Institutions you might need
  • All governmental institutions
  • Key educational institutions
  • Other useful organisations & networks

  • Overview

    As a general rule, you can expect officials in Rwandan institutions to be quite approachable.

    There is a culture of transparency and you can usually find employees’ contact details and even pictures on most government websites.

    However, be advised that many government agents have never seen how a modern-day business is run and so things that might seem obvious may not always be clear to everybody.

    Already before the pandemic, the Rwandan Government had made a major push towards digitalisation and many institutions now feature digital portals allowing many procedures to be started and even completed fully online. (Some of these systems are still new so hick-ups are still possible.)

    Institutions you will definitely need

  • Rwanda Development Board (RDB)
  • Location
  • The RDB is the primary reason why Rwanda has ranked 2nd in Africa for ease of doing business.The RDB is the primary touch-point for all businesses and investors coming to Rwanda and can offer a “soft-landing” for foreign investors and entrepreneurs.
  • Our members report them as quite helpful and overall responsive.
  • The RDB has four official websites:
  • RDB home website
  • RDB Office of the Registrar General
  • RDB Business Procedures
  • RDB One Stop Centre
  • The RDB after-care service can also be very useful for any help required after business registration. According to RDB similar services are provided to small and large businesses alike.
  • You should go to RDB for things like Business Registration, IP & Trademark registrations, Investment certificates, and anything relating to investing in Rwanda)
  • See the full RDB Service Charter
  • Rwanda Revenue Authority (RRA)
  • Location
  • The RRA is the Authority in charge of taxation, including penalties in cases of late payments.
  • Most EBCR Members have reported that communication with the RRA can be troublesome due to lengthy waiting times and occasionally inadequate knowledge from members of staff. In such situations contacting the RDB to seek help can be useful. Similarly, EBCR can offer support in raising concerns or even connecting companies with connections within RRA.
  • If you want to learn more about taxes you can visit the tax education centre at the RRA headquarters in Kimihurura.
  • Normally there is always one RRA staff in the RDB building offering information services.
  • You should go to RRA for anything relating to taxes including Paying taxes, VAT, Corporate Income Tax, Withholding tax, Capital Gains Tax, Employee contributions etc.
  • See the full RRA Service Charter
  • Directorate-General of Immigration and Emigration (DGIE)
  • Location
  • The DGIE is the institution responsible for immigration
  • Our members’ experiences with the DGIE while applying for visas and work permits have been generally quite smooth.
  • Most of the visa & work permit application processes are done online through the Irembo portal through you might be required to go to the DGIE office to present your passport.
  • Institutions you might need

  • Rwanda Social Security Board (RSSB)
  • If you wish to hire employees locally you will need to register them with RSSB.

  • The RSSB website contains all the information you’d need regarding employee contributions (e.g. pension, medical cover, maternity, etc.)
  • Rwanda Food & Drug Administration (RFDA)
  • All food or medical products will require RFDA approval.
  • Please see the full RFDA Service Charter
  • The RSB can provide you with a mostly optional quality certification (S-Mark) for some products or processes which however is highly recommended, particularly if you are looking to export Rwanda Standards Bureau (RSB)
  • RSB Service Charter
  • Rwanda Environmental Management Authority (REMA)
  • Falling under the Ministry of Environment REMA ensures the protection of the environment and sustainable management of natural resources. If you want to visit environmental policies you can find them on the REMA website (see under LAWS & REGULATIONS)
  • Rwanda has prohibited the manufacturing, importation, use and sale of plastic carry bags and single-use plastic items. Exemptions can however be granted for food products for which alternative eco-friendly packaging that maintains shelf-life has not been found yet. If your product requires plastic packaging you can apply for an exemption through REMA.
  • The RSB can provide you with a mostly optional quality certification (S-Mark) for some products or processes which however is highly recommended, particularly if you are looking to export Rwanda Standards Bureau (RSB)
  • REMA Service Charter
  • All governmental institutions

  • This government website gives a very good overview of all Ministries and their affiliated institutions.
  • For a comprehensive list see the A – Z Directory of institutions
  • Key educational Institutions

  • University of Rwanda.
  • INES Ruhengeri-Institute of Applied Sciences
  • Akilah Institute for Women.
  • Other useful organisations & networks

  • European Business Chamber of Rwanda (EBCR)
    The largest active network of European Businesses in Rwanda. EBCR offers insights, networking, and advocacy services for its members.
  • Global Green Growth Institute (GGGI)
    GGGI has partnered with the government of Rwanda (GoR) to ensure that sustainability and green growth are core principles in Rwanda’s future growth and development. […] supporting green project development implementation and increasing green investment flows;
  • The Africa Centre of Excellence for Sustainable Cooling and Cold chain (ACES)
    The mission of ACES is to develop and accelerate the uptake of sustainable cold chain solutions in the agriculture and health sectors.
  • PWC – Rwanda.
  • Andela
    Help organisation grow their engineering teams by sourcing global talent.
  • WeCode
    WeCode is a high-class software development and coding training for working-age Rwandan women initiated by the German Government. WeCode is implemented with technical assistance from GIZ Rwanda in close collaboration with local training providers and in partnership with Rwandan institutions like MINECOFIN, the Ministry of ICT, Innovation and the ICT Chamber.
  • GIZGIZ works in three priority areas on behalf of the German Government:
  • Economic development and employment
  • Governance and democracy
  • Digitalisation
    The Netherlands Embassy has set a clear target to transform the bilateral relationship moving from aid to trade. Examples of TRAIDE activities are the writing of business opportunity reports to fill information gaps, the arrangement of business-to-business facilitation to establish mutually beneficial links and the organization of trade missions for selected sectors to attract and inform new investors.
  • Association for Electric Mobility and Development in Africa (AEMDA)
    The Association for Electric Mobility and Development in Africa (AEMDA) is an organization that seeks to create and sustain an ecosystem for the rapid transition to a low-carbon transport sector in East Africa powered by electric vehicles.
  • Rwanda Finance – Kigali International Financial Centre (KIFC)
    Rwanda Finance Limited (RFL) is a company promoting and developing Rwanda as a leading financial destination for international investment and cross-border transactions in Africa.Rwanda Finance Limited works with key stakeholders to develop and promote Kigali International Financial Centre through investment promotion, policy advocacy and sector upskilling. It also works to establish the regulatory framework for Kigali International Financial Centre to become a leading international financial centre.
  • Global Distributors Collective (GDC)
    The Global Distributors Collective (GDC) is a collective of last-mile distributors around the world. We are dedicated to supporting and representing last-mile distribution companies to help them reach unserved customers with life-changing products, and to developing the last mile distribution sector as a whole.
  • European Embassies in Kigali
  • Private Sector Federation
    The Private Sector Federation – Rwanda (PSF) is a professional organization, dedicated to promoting and representing the interests of the Rwandan business community. It is an umbrella organization that groups 10 professional chambers. It was established in December 1999, replacing the former Rwanda Chamber of Commerce and Industry.
  • National Bank of Rwanda
  • Public Accountant of Rwanda (ICPAR)
    We regulate the accountancy profession; We preserve the integrity of the accounting profession; We promote the competence and the capacities of our members. We deliver accounting qualifications, programs and examinations. We promote compliance with professional standards